Using the urinalysis machine

There have been some issues recently with the urinalysis machine in the dirty utility room. I have added a guideline culled from the QE lab which describes the correct procedure. Please be sure to use this if you are planning to use the machine. The procedure can be found in the guidelines section.

Home Visits

This last weekend we breached our targets on Home Visits on a number of occasions. The targets are: 2 hours for and Urgent HV and 6 hours for a Routine HV. The clock starts when the patient first contacts the service.

Part of the problem appears to be that the GP on HV duty is not starting visits as ass as possible and is probably helping out in the WIC.

It is important that as soon as a HV is identified then a duty GP should start visiting and reminders to this effect from Reception and driving staff should not be ignored. In addition, good communication between the Centre and the cars is essential so that the GPs and Drivers are aware of approaching breaches so they can prioritise.

We will be closely monitoring the timely start of Home Visiting and expect all GPs to be aware of the service expectations and targets.

Timekeeping & dispensing

There have been some issues with doctors timekeeping recently and with the labels on dispensed medication not being completed fully. Please read the update which is in the Memos section